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Coronavirus has changed the way we live, work, and do business. Communication has never been as important as in the middle of a global crisis; towards our clients, staff, suppliers, and friends and family.

The ATC supports its members and the wider language services industry by providing timely, relevant and accurate information and guidance on how to manage the challenges your business faces at this critical time. We liaise closely with partners and stakeholders and the Department for Business, Energy and Industrial Strategy, ensuring that the language services industry’s unique considerations are taken into account.

Financial business support from the UK Government

The UK Government has introduced a range of financial support measures to help UK businesses combat the effects of the coronavirus pandemic.

The financial support package includes:

  • Coronavirus Job Retention Scheme (“furlough” scheme)
  • Small Business Support Grant worth £10,000 managed by local authorities
  • Fully guaranteed Bounce Back Loan for SME’s
  • Business Interruption Loan Scheme
  • Claiming back Statutory Sick Pay paid to employees
  • Deferring VAT and Self-Assessment payments
  • Self-employment Income Support Scheme for freelancers

Check what support is available to you and your business at

Read more about the different types of support and how to apply at

Guidance for employers from Croner

The ATC’s partner Croner provides ATC members with professional guidance and regularly updated resources on how to manage the impact of coronavirus on their workforce.

Croner’s Coronavirus Toolkit includes guidance and insights on coronavirus from a team of legal and HR experts, including customisable coronavirus policy templates for businesses and regular webinars.

ATC members can also access Croner’s direct, free helpline for professional advice tailored to their needs.

Request your ATC member Croner Coronavirus Toolkit and Helpline access from

ATC Coronavirus Pulse Survey

The ATC’s monthly Coronavirus Pulse Survey tracks the effects of the coronavirus pandemic on UK language service companies, and gauges the financial support measures accessed by them.

The survey provides continuous, valuable information on the state of the language services industry in the UK and the services and verticals affected the most.

The results of the survey support language service companies in their business choices, and provide regular updates on where the UK industry as a whole is heading.

The results also inform the ATC and its stakeholders in the Government on the effects of the coronavirus pandemic on language services.

See the results of the first Coronavirus Pulse Survey at

See the results of the second Coronavirus Pulse Survey at

See the results of the third Coronavirus Pulse Survey at

Public sector interpreters as key workers

UK schools are closed due to the coronavirus pandemic to all but the children of “key workers” and schools are liaising directly with parents on providing school provision to the children who require it.

Within the UK Government’s key worker list, interpreters are not specifically mentioned as a profession, but the list includes “the support and specialist staff required to maintain the UK’s health and social care sector”, “those essential to the running of the justice system” and “police and support staff”.

Together with its public service stakeholders, the ATC has called for the recognition of all public sector interpreters as key workers.

The ATC can confirm that healthcare, police, justice and border interpreters have been recognised as key workers by the Department of Health and Social Care, Police National Lead for Language Services, the Met Police, and the Ministry of Justice.

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