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Mark is thebigword’s Chief Operating Officer with 5 years in the business. Mark is responsible for the design and delivery of the businesses global client experience strategy. He ensures all translation and interpreting operations run smoothly and efficiently.

With over 20 years management experience in sales, collections, financial services and business process outsourcing operation, Mark is able to negotiate and influence at all levels to deliver improvements in margin, revenues, business thinking and culture.

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