As STP’s Operations Manager, Susie oversees STP’s three production teams. She develops company policy and ensures focus remains on the agreed STP strategy and business plan. She directs the profitability and workflow development of the project management, translation and account linguist teams, and supervises the implementation of strategy and metrics in the vendor management and HR teams.
Susie has a degree in French, Swedish and Spanish, and is also a qualified teacher. She joined the company in 2007, starting off as a project manager and quickly taking on further team management responsibilities.
Susie’s interests outside work include volunteering for a medical charity and tackling financial hardship in her local community. She is a keen cyclist and enjoys nothing more than cycling across a country on holiday, meeting people and absorbing the culture along the way.