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The ATC’s public sector news puts you in the picture of what’s new, noteworthy and interesting in the public sector space for translation and interpreting.
Ministry of Justice Response to the House of Lords
The UK’s Ministry of Justice has responded to the House of Lords’ Public Services Committee’s report on interpreting services in the courts. In its response, the MoJ confirms its commitment to the new MoJ Qualifications Framework, defines outsourcing as the most viable means of procurement, and pledges to increase the level of transparency and frequency in reporting and visibility for complaints processes, but rejects the notion of minimum fees set at the framework level.
New study shows how NHS Trusts use language services
A new study conducted at the University of Surrey’s Centre for Translation Studies shows how NHS Trusts in England use translation and interpreting services and how they manage the use of MT in multilingual communication. The study reveals little evidence of strategic deployment of MT in the NHS, and highlights the risks of ungoverned use.
Public Sector Interpreting in Government Business Magazine
Change at government level requires an understanding of the challenges the public sector faces and concrete, realistic solutions that build a long-term sustainable ecosystem. An article by ATC CEO Raisa McNab in the latest Government Business Magazine explores the role of changing demographics and local needs, the compelling case for professional services, challenges experienced by public sector authorities, and the solutions and strategic approaches that will make a difference not just to the UK’s multicultural and multilingual communities but also to UK businesses’ global growth.
London Councils: get involved in interpreting best practices
Do you provide translation or interpreting services for London Councils? The ATC is working in collaboration with a group of London Councils’ front-lines services across children’s and families, community safety, adult social care, emergency housing needs, and public health to identify and promote best practices in the supply of face-to-face and BSL interpreting. If you would like to be involved, get in touch with ceo@atc.org.uk.
ONS data on language diffusion in your area
Language data from the Office for National Statistics (ONS) is a great starting point for exploring language diffusion in your area. Data in Language, England and Wales: Census 2021 allows you to drill down to your area’s demographics. Explore the section ‘The most common languages, other than English or Welsh, in Wales’ for data on the community languages spoken in your area to better meet your local clients’ needs. You can even download an Excel file with all language data broken down by area.
ATC Partner Services for Public Sector Interpreting
Care to Translate: Medical translation app
ATC Partner Care to Translate’s innovative app offers medically verified translations in 45 languages, available 24/7, bridging the gap between professional interpreting services and day-to-day language needs. Implemented at healthcare settings in the Nordic countries and the UK, Care to Translate is also available for language service companies looking to expand their service provision.
Lingsom: interpreting management
ATC Partner Lingsom is a management system for LSPs – one system to manage all interpreting (spoken or sign language) and translation orders efficiently and securely. Custom-designed to manage the complexities of interpreting assignments, Lingsom matches each assignment on-site, over the phone, message delivery or video interpretation with the right linguist in your company and automatically does query, confirmation, invoicing, and payrolls and much more.
Miton Systems: telephone interpreting platform
ATC Partner Miton’s Interpreter Line platform enables you to run an automated telephone interpreting service 24/7. Interpreter Line has a low investment to get started, reducing internal administrative overheads, putting you in control of connecting your clients with your qualified interpreters in seconds.
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