The Credit Services Association (CSA), the sole national trade association in the UK representing organisations active in the debt collection and debt purchase industry, has published a new report examining how language barriers can affect customer engagement across the sector…
Love is the same in any language – but there may be some paperwork! Whether it’s about being close to family, fulfilling a dream or arranging a highly memorable wedding at reasonable cost, the draw of getting married overseas is…
There is much more to translation than simply changing words from one language to another. A translator is not looking just to express the meaning of the original, but rather to convey its spirit. It’s all about taking the context…
Nearly 400 residents of 19 nationalities were caught up in the Grenfell Tower fire in 2017, leaving 72 dead and 70 injured. The 223 survivors were left homeless and traumatised, their distress heightened by the lack of available help and…
Organised crime is now a greater threat than ever before. It’s a globalised, multilingual business, with 4,629 criminal gangs employing 33,598 organised criminals in Britain alone – that’s more than belong to Italy’s three largest mafia clans. Together, they are…
